Privacy policy

What information is collected
We collect the Personal Information you provide directly to us when you open a The Real Time Chat Account, or use other The Real Time Chat Services. This may include:
  • Your personal email address
  • Your Name and Surname
  • Your Residence address
We also automatically collect certain computer, device, and browsing information when you access the The Real Time Chat website or use The Real Time Chat Services. This information is aggregated to provide statistical data about our users' browsing actions and patterns, and does not personally identify individuals. This information may include:
  • Computer or mobile device information, including IP address, operating system, browser type.
  • Website usage information.
Security of personal information
We use a variety of security measures to ensure the confidentiality of your Personal Information, and to protect your Personal Information from loss, theft, unauthorised access, misuse, alteration or destruction. These security measures include, but are not limited to:
  • Password protected directories and databases.
  • Secure Sockets Layered (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.
All financially sensitive and/or credit information is transmitted via SSL technology and processed by third party service Braintree. We are not responsible for any loss or theft of your personal information when the cause is unknown or it is your failure to protect your own personal information. The security measures will be reviewed regularly in light of new and relevant legal and technical developments.
The Real Time Chat uses cookies. A cookie is a piece of data stored on the user's computer tied to information about the user. We use cookies to remember where you are in our web site, and to collect anonymous traffic data in order to help us improve our web site. For example, by setting a cookie when you sign into your account, we know that you are an authorized user. If you reject or disable the cookie, you will not be able to enter the account area of the site, and some pages on our web site may not work properly.